Support
How can we help?
Search answers or choose a topic to find the right guidance quickly.
Frequently asked questions
All topics
Yes. Players can create an account, browse events and use their tickets without an organizer subscription.
Kuulaportti brings airsoft events, registrations, tickets, teams, vehicles, locations and marketplace activity into one service.
Use the email or Discord contact shown on this page. Include the page address and a clear description of what happened.
Send the steps needed to reproduce the issue, the expected result and the actual result. A screenshot and your browser or device information are helpful.
Request a password reset from the password reset page. Also check your spam folder.
Open your profile settings to update the information available for your account.
Public profile pages show only information intended for other users. Review your profile and privacy settings before adding optional details.
Browse upcoming events, open the event and follow its ticket purchase or registration steps.
Your events and registrations are available on the profile events page.
The organizer is responsible for event schedules, rules, cancellations, refunds and event-specific ticket questions. Use the organizer details shown on the event page.
Contact the organizer about a particular event or payment agreement. Contact Kuulaportti support when the website, account or a shared service feature does not work as expected.
Start from the organizer information page. After organizer access is active, your managed events appear under My events.
See the organizer information and pricing page. It is the authoritative source for current fees and terms.
Open the event editor and use its Participants, Tickets and Payment sections. Availability depends on your organizer permissions and the event configuration.
Organizers can reuse shared location, team and vehicle records in events. Keep each resource profile current before linking it to a new event.
Open the marketplace, choose Sell item and complete the listing details.
Use the listing conversation to ask questions and make an offer. Keep agreements in Kuulaportti so both parties can review the details later.
Read the current marketplace rules before publishing a listing or completing a deal.
Open the listing and use its report action. Add a concise reason and relevant details so moderators can review it.
Eligible organizers can open API keys from the System menu, choose an event or team resource, and create a key with only the scopes the integration needs.
Open API keys and select API reference to browse available endpoints and request examples.
Use a browser key only for requests made directly from an allowed website origin. Use a server key for trusted backend requests and restrict its allowed IP addresses.
The API reference updates its request example when you select an endpoint. Copy the example and replace its resource identifiers and credentials with your own.
No help topics found
Try another search or contact support.